Can I change my subscription?
Yes, you can change your subscription at any time! Simply click the “Your Account” link at the top of any page, and choose the “Manage Subscriptions” icon.
I love your stories, and would like to buy more! Can I get “back” stories or archives?
All of our story series last exactly one year, and follow the seasons. There 52 weeks of stories in each series that run in a year-long “loop”. If you stay on for a full year, you’ll hear everything in the series, and own the complete collection for that series.
If you want to have access to more stories, you can purchase one of our Sample Story Packs or Audio Books, or download the free stories on our Blog, under the category “Free Story”.
Can I download Sparkle stories on an iPad or iPhone?
iPhones and iPads are designed to download from iStores only, so they are not able download the stories from the Sparkle site. However, you can stream all of Sparkle’s stories from an iPhone or iPad, or you can download them onto your computer and transfer them to your device.
Can I make a Sparkle CD to play in my car / on my home stereo?
Yes! Follow these Sparkle CD instructions for iTunes.
How do I change my credit card information?
Click the “Your Account” link at the top of any page, and choose the “Payment Methods” icon.
Where can I change my password?
Click the “Your Account” link at the top of any page, and then click the “Edit” button under the Login section.
How do I cancel a subscription?
You can change your subscription status at any time. Click the “Your Account” link at the top of any page, and choose the “Manage Subscriptions” icon.
What’s the difference between “Martin & Sylvia” and “At Home with Martin & Sylvia”?
“At Home with Martin & Sylvia” is crafted for the youngest listeners. The storylines are simpler and follow the sweet adventures the two children take together in their day to day life. (For example, in one wintertime “At Home with Martin & Sylvia” story, Martin and Sylvia have a snowy adventure following animal tracks in their yard.)
The original “Martin & Sylvia” includes the same, while adding a layer of gentle complexity, often in the form of a small challenge that brother and sister meet. (For example, in one wintertime “Martin & Sylvia” story, Martin and Sylvia both have excellent ideas for First Day snow sculptures, but only one idea will be chosen.) These original stories follow children’s experience of meeting the small challenge, growing in relation to that challenge, and finding a delightful and satisfying resolution.
Who creates the music that is used in Sparkle Stories?
Sparkle Stories music is created by by Malcolm Francis of Popular Beat Combo.