Frequently Asked Questions
Where do I download the stories I just purchased from the Sparkle Store?
You can download the stories you purchased from the Sparkle Store from the receipt email. There you'll find a handy download link.
I accidentally deleted the stories I purchased! How do I get them back?
You can find download links for stories purchased from our online store in the receipt email you received just after the purchase.
Can I give Sparkle Stories as a Gift?
For the stories that I purchase & download in the Sparkle Store, can I play them on the App?
Not currently. At present the Sparkle App is a "player" for stories in the Sparkle subscription service. Only subscribers to the Streaming Site will be able to listen to stories on the iOS and Website Player.
However, in the Sparkle Store you’ll be able to purchase and download any story you’d like, to play on your local player. You can play them directly on your computer, or transfer them to any mobile device to be enjoyed on that device’s player. (Just like you do with songs purchased off of iTunes.)